An ISO 9001:2015 Certified Company • Employee Portal

  • Home
  • About Us
    • Our Company
    • Our Leadership
    • Our Culture
  • Services
    • Document/Records Management
    • Data and Workflow Systems
    • Mail Management
    • Help Desk
    • Background Investigation/Security Support Services
    • Software Development Support
    • Strategic Communications
    • Administrative Support
  • Clients
  • Careers
  • Contact Us
Knowledge Management
  • Home
  • Services
  • Knowledge Management

111
DTSV’s knowledge management solutions help our clients leverage processes and technology into a knowledge-focused culture that allows them to optimize their employees, customers, human resources, and supplier relationships. The knowledge management services provided by DTSV give our federal clients a competitive advantage and promotes knowledge sharing across the organization and systems.

Our knowledge management solutions are built on innovative, cost-effective processes and tools that are customized to fit each client’s needs. These include:

  • Integrated architecture framework that governs all Enterprise Information Management initiatives
  • Knowledge management roadmap and scorecards to assess the client’s needs
  • Rapid design and visualization toolkit to validate requirements and compress design time or workflow process cycles
  • Collaborative tools (e.g., activity rooms) to facilitate sharing of ideas and work
  • Support services for communities of practice, including workshops, one-on-one guidance, and troubleshooting
  • Information dissemination to stakeholders, including organizing knowledge-sharing events (e.g., knowledge fairs, site visits, interviews, etc.)
  • Knowledge dissemination materials such as brochures and presentations
  • Links between knowledge sharing and information systems to improve integration of systems across the organization

Effective knowledge management increases productivity through knowledge re-use, improved processes and integrated technologies, which increase efficiency and collaboration. As a result, both our clients and their stakeholders receive considerable cost savings and improved services.

Other benefits of DTSV’s knowledge management solutions can include:

  • Improved organization change management capabilities
  • Improved company culture and employee relations
  • Accelerated employee learning and training
  • Improved recruitment and hiring practices
  • Increased employee retention
  • Better customer service and support
  • Increased customer participation and improved customer interactions

Learn More

  • Document/Records Management
  • Data and Workflow Systems
  • Help Desk
  • Human Resource Support Services
  • Knowledge Management
  • Strategic Communications
  • Administrative Support
Copyright © 2014-2025 DTSV
map

739 Thimble Shoals Boulevard Suite 101, Newport News, VA 23606-2988

phone

Call Us:
757.873.0725